Exchanges And Returns

We will exchange or refund your purchase within 30 days of the original shipment date. Products must be unworn and in the same condition in which you received them.

To obtain a return authorisation, please contact us.

Please note, that additional delivery charges will apply in all exchange/refund circumstances.

All returns and cancellations are subject to a 12% restocking fee.

Shipping and handling charges are not refundable, unless the item(s) is faulty (defective materials and/or workmanship) or not as per your order.

Where the item(s) is faulty or not as per ordered, we will provide a replacement/repair at no cost to the customer.

www.shoesonfoot.com  is not responsible for packages lost in transit.

 

The most importance : Pls contact us for the return address befor you sent back the package,and you must info us the tracking number at in time ,if there is no return tracking number,  we will not give refund or replace.